01
step 01 · of 3
Connect your channels
Email, WhatsApp Business, Instagram DM, web chat · everything lands in the same place.
4 channels unified · ws + rest + api
Xerix
Gmail
Search mail
C
Carolina Mendez14:32
Inquiry — anniversary · jun 14-17
new client · potential vip“Hi, we'd like to spend our 10th anniversary in June. Do you have any suite with sea view available from the 14th to the 17th? It's a very special date for us.”
Xerix checks every ask
- Availability · Jun 14-17Sea Suite open
- Asked · sea viewprivate balcony
- Occasion · 10th anniversaryexperience upsell
- Reply tonewarm, no form
- AvailabilitySea Suite open
- Askedprivate balcony
- Occasionexperience upsell
- Reply tonewarm, no form
Xerix replies
Carolina Mendez
Carolina, what a beautiful plan. Yes, the Sea Suite is available those dates — private balcony, open sea view. We'll coordinate late check-out on Sunday and welcome you with a gift. Should I block the dates and continue here?
send responseresponse ready
9:41
F
Florencia Costa
online
Hi! I need an appointment with Dr. Aguirre for tomorrow morning. I have Health Plan 410. Any early slot?09:45
Xerix checks every ask
- Schedule · Dr. Aguirre10:15 / 11:30 open
- Asked · early10:15 fits
- Coverage · Health Plan 410covered
- Reply tonewarm, no hand-off
Xerix replies
Florencia, Health Plan 410 is covered. Dr. Aguirre is free tomorrow at 10:15 or 11:30. Which one should I book? I'll send the reminder and map here as soon as you confirm.
Outlook
Outlook
Search
M
Mariano Ferrari11:08
Quote — X-200 · 50 units
corporate account · high priority“Hi, I need a quote for 50 units of the X-200 with end-of-month delivery to our Rosario warehouse. Do you have stock and volume discount? Preliminary PO attached.”
Xerix cross-checks history
- Account · Ferrari SArecurring · tier 3
- Agreed · paymentNet 30, no surcharge
- Pattern · deliveryalways Rosario
- History · deadlineslock a firm date
- Accountrecurring · tier 3
- AgreedNet 30, no surcharge
- Patternalways Rosario
- Historylock a firm date
Xerix replies
Mariano Ferrari
Mariano, here it is. 50 un. X-200 at USD 73.90 (volume tier 3 −12%) delivered to Rosario warehouse on Jun 28. Net 30 with no surcharge. Formal quote attached for your review. Shall we move forward?
send responseresponse ready
commercial intelligence · 2026
v1.0Your messages, automated with your voice and your history.
Multi-channel commercial intelligence that turns emails, WhatsApp and chats into a self-managing CRM: profiles, follow-ups, commitments and preferences.
A smart assistant that learns from real use and answers with precision, combining the context of your history with your business data.
Modular architecture: start with what you need, scale when you want.
right now
One platform · every channel.
WhatsApp, email, Instagram, chat. Xerix has the response ready on every channel · you decide when to delegate it.
01 · product
How it works
Three steps for Xerix to become part of your support team · without replacing your voice.
02
step 02 · of 3
Xerix learns your voice
Reads your past replies. Captures your tone, vocabulary, patterns. Speaks like you.
12.4k phrases · style captured
03
step 03 · of 3
Assist, reply, or escalate
Suggests the draft. If you want, it replies on its own. If it's delicate, it escalates to a human.
85% assist · 12% auto · 3% human
draft
85%
of cases
auto-reply
12%
critical
human
3%
delicate
what can’t be copied
- It’s not unifying channels.Zapier already does that
- It’s not polishing text.Grammarly already does that
- It’s not autocompleting the email.Gemini and Copilot already do that
It’s the memory of every relationship.
Gemini and Copilot draft from the open message. Xerix replies from the client’s entire history —what they asked for, objected to, agreed on, across months and channels—. That’s why its reply has judgment: it anticipates instead of improvising.
- Remembers every agreement
- Anticipates the objection
- Shows its reasoning
02 · capabilities
What Xerix guarantees you.
Product decisions baked into the architecture, not bolted on as features.
Four decisions you feel in every reply sent.
quality
Drafts in your voice
Every reply sounds like your brand. Not like a bot that learned yesterday.
control
The human always decides
Assist, reply, or escalate. You choose the autonomy level per channel.
privacy
Your data doesn't train anyone else
Isolated multi-tenant by design. What it learns from you, stays with you.
improvement
Learns from every conversation
Each reply sent refines how Xerix understands you. It never starts from zero.
03 · spectrum
The spectrum
Same Xerix. You choose the ceiling. There's no tier upgrade — there's more conversation captured.
04 · who it's for
Your business. Your channels. Your voice.
Xerix handles the messages that come in. What changes between one business and another isn't the platform — it's the role you fill and the friction it carries. Three typical roles below · each with its own what gets out of your way.
Wholesale distributor · B2B
// Monday 09:00 · weekend orders
«Twenty-two orders to ship before lunch.»
Each one with crossed SKUs — different price lists, partial backorders, end-of-month urgencies. Xerix drafts replies with real stock and per-client pricing, and flags two where a code doesn't match the purchase order. You close in one morning what used to take two.
05 · faq
Real questions.
The ones that come up when you're seriously evaluating · not the ones you imagine before starting.
How long until it sounds like us?
Voice is internalized with every reply you send · not cited from a manual. In the first two weeks Xerix writes drafts with your base vocabulary · by the month it picks up your specific tone per channel · by the quarter it captures nuances of the type of customer you're writing to. It's not a toggle you flip: it's incremental training on your actual communications.
Why don't you use RAG like everyone else?
RAG works but it gives you the voice of the manual · not yours. Every time the model needs to respond it queries documents and cites them · the output has the structure of the documents, not of your team. Xerix learns the style by internalizing it into the model · that's why it feels more natural every week, not more informed.
What channels can I start with?
Email, WhatsApp Business, web chat, Instagram DM, Facebook Messenger. They can be activated one at a time · you don't have to migrate them all at once. Most start with email + the channel where they have the most volume and add the rest once they're comfortable with drafts on the active ones.
What happens when it doesn't know the answer?
It tells you. Xerix flags the case as "needs human review" instead of making up an answer. The rule is strict: if it doesn't have enough context or detects a situation outside the learned pattern, there's no automatic draft · it goes to the team. You always decide the level of autonomy per channel · assist, reply, or escalate.
What happens with my conversations?
Xerix learns your own identity, trained with your own data. There's no shared base model that gets context added later · what your Xerix learns, stays in your Xerix. The difference is in the architecture, not in a setting you turn on and off.
How much does it cost and how do I start?
Three models based on how many channels and how deep the CRM. Activation in two to four weeks for any of the three · initial training on your communications from the last six months.
- 01 · basic
- One channel of your choice —email, WhatsApp or Instagram— with drafts in your voice and memory per contact. To get started and validate the real savings before scaling.
- 02 · standard
- Adds a second channel of your choice + intent classification, detected follow-ups and weekly reports.
- 03 · premium
- All channels (includes Instagram DM and Messenger), cross-critique AI multi-model, and full CRM with detection of non-explicit opportunities.
To talk about the model that fits your case, hola@xerix.ar.
contact
When you stop pasting templates, let's talk.
It's not a demo · it's a conversation about your flow. We bring what we've seen in similar cases · you show us where the friction lives.
Start the conversation
// hola@xerix.ar · reply within 24 business hours
manifesto
The best replies aren't the fastest. They're the ones that sound like you, arrive on time, and learn from every conversation.