Xerix

commercial intelligence · 2026

v1.0

Your messages, automated with your voice and your history.

Multi-channel commercial intelligence that turns emails, WhatsApp and chats into a self-managing CRM: profiles, follow-ups, commitments and preferences.

A smart assistant that learns from real use and answers with precision, combining the context of your history with your business data.

Modular architecture: start with what you need, scale when you want.

Request demoSee it work

// You review and send — or delegate it, with human escalation when needed.

right now

One platform · every channel.

WhatsApp, email, Instagram, chat. Xerix has the response ready on every channel · you decide when to delegate it.

multi-channel · live
wsp“Hi, I'd like info on the Sea Suite”14:32
email“Need a quote for 50 units of the X-200”14:31
social“Will it arrive before Friday?”14:28
chat“Any appointments tomorrow morning?”14:30
wsp“Good morning, do you ship nationwide?”14:22
email“Confirming Thursday reservation at 9pm”14:25
social“Saw the product in stories, in stock?”14:15
chat“Need help changing my order”14:18
wsp“Hi, I'd like info on the Sea Suite”14:32
email“Need a quote for 50 units of the X-200”14:31
social“Will it arrive before Friday?”14:28
chat“Any appointments tomorrow morning?”14:30
wsp“Good morning, do you ship nationwide?”14:22
email“Confirming Thursday reservation at 9pm”14:25
social“Saw the product in stories, in stock?”14:15
chat“Need help changing my order”14:18
01 · product

How it works

Three steps for Xerix to become part of your support team · without replacing your voice.

01

step 01 · of 3

Connect your channels

Email, WhatsApp Business, Instagram DM, web chat · everything lands in the same place.

4 channels unified · ws + rest + api

email
wsp
social
chat
Xerix
02

step 02 · of 3

Xerix learns your voice

Reads your past replies. Captures your tone, vocabulary, patterns. Speaks like you.

12.4k phrases · style captured

Support · Sea Suitedirect tone · captured

“Hi Julián, no problem at all, we've booked the suite with a gift...”

Bookings · Morningwsp style · direct

“On it! Sending you the check-in details.”

Support · Web chatempathetic tone · captured

“How can I help you today? Here for you · take care.”

03

step 03 · of 3

Assist, reply, or escalate

Suggests the draft. If you want, it replies on its own. If it's delicate, it escalates to a human.

85% assist · 12% auto · 3% human

“Hi, do you have availability for 4...”

draft

85%

of cases

auto-reply

12%

critical

human

3%

delicate

what can’t be copied

  • It’s not unifying channels.Zapier already does that
  • It’s not polishing text.Grammarly already does that
  • It’s not autocompleting the email.email assistants already do that

It’s the memory of every relationship.

Email assistants draft from the open message. Xerix replies from the client’s entire history⁠—⁠what they asked for, objected to, agreed on, across months and channels. That’s why its reply has judgment: it anticipates instead of improvising.

  • Remembers every agreement
  • Anticipates the objection
  • Shows its reasoning

02 · capabilities

What Xerix guarantees you.

Product decisions baked into the architecture, not bolted on as features.

Four decisions you feel in every reply sent.

quality

Drafts in your voice

Every reply sounds like your brand. Not like a bot that learned yesterday.

control

The human always decides

Assist, reply, or escalate. You choose the autonomy level per channel.

privacy

Your data doesn't train any model

Isolated multi-tenant by design. What it learns from you, stays with you.

improvement

Learns from every conversation

With every reply sent, Xerix understands you better. It never starts from zero.

03 · spectrum

The spectrum

Same Xerix. You choose the ceiling. There's no tier upgrade — there's more conversation captured.

04 · who it's for

Your business. Your channels. Your voice.

Xerix handles the messages that come in. What changes between one business and another isn't the platform — it's the role you fill and the friction it carries. Three typical roles below · each with its own what gets out of your way.

Wholesale distributor · B2B

// Monday 09:00 · weekend orders

«Twenty-two orders to ship before lunch.»

Each one with crossed SKUs — different price lists, partial backorders, end-of-month urgencies. Xerix drafts replies with real stock and per-client pricing, and flags two where a code doesn't match the purchase order. You close in one morning what used to take two.

05 · faq

Real questions.

The ones that come up when you're seriously evaluating · not the ones you imagine before starting.

  • How long until it sounds like us?

    From the first draft. Once activated, Xerix builds a profile of your style from your communications of the last few months: your vocabulary, your tone on each channel, how you talk to each type of customer. Then it keeps updating that profile with the replies you send. It's not a toggle you flip or a style guide: it's your real way of writing, learned from your messages.

  • How is it different from regular RAG?

    Regular RAG searches documents and gives you the voice of the manual. Xerix searches your own history: what you wrote to each customer, what was agreed, what they asked for last time. On top of that it adds the profile of how each person on your team writes. That's why the draft doesn't just sound like you: it knows who you're talking to.

  • What channels can I start with?

    Email, WhatsApp Business, web chat, Instagram DM, Facebook Messenger. They can be activated one at a time · you don't have to connect them all at once. Most start with email + the channel where they have the most volume and add the rest once they're comfortable with drafts on the active ones.

  • What happens when it doesn't know the answer?

    It tells you. Xerix flags the case as "needs human review" instead of making up an answer. The rule is strict: if it doesn't have enough context or detects a situation outside the learned pattern, there's no automatic draft · it goes to the team. You always decide the level of autonomy per channel · assist, reply, or escalate.

  • What happens with my conversations?

    Your conversations and what Xerix learns from them, like your style, your history and your customers, live in your account, kept separate from any other business's data. That's built into the architecture, not a setting: each business has its own data space, isolated by design. And they're not used to train artificial intelligence models: we only work with AI providers that are contractually prohibited from doing so.

  • How much does it cost and how do I start?

    Three plans based on how many channels and how deep the CRM. Activation in two to four weeks for any of the three · initial setup with your communications from the last six months.

    01 · basic
    One channel of your choice —email, WhatsApp or Instagram— with drafts in your voice and memory per contact. To get started and validate the real savings before scaling.
    02 · standard
    Adds a second channel of your choice + intent classification, detected follow-ups and weekly reports.
    03 · premium
    All channels (includes Instagram DM and Messenger), cross-critique AI multi-model, and full CRM with detection of non-explicit opportunities.

    To talk about the plan that fits your case, hola@xerix.ar.

contact

When you stop pasting templates, let's talk.

It's not a demo · it's a conversation about your flow. We bring what we've seen in similar cases · you show us where the friction lives.

Start the conversation

// hola@xerix.ar · reply within 24 business hours

manifesto

The best replies aren't the fastest. They're the ones that sound like you, arrive on time, and learn from every conversation.