data deletion
How to delete your data
Last updated: October 12, 2026
You can request the deletion of your personal data at any time. Here's how.
1. How to request deletion
To request it:
- Write to us at hola@xerix.ar from the email associated with your data (if you have one), with the subject "Data deletion".
- So we can locate your information, include the contact detail you used to interact with us (for example, your email or phone number).
2. What we delete
We delete the personal data we hold associated with your request: messages, contact details and interaction history, except for what the law requires us to keep.
3. How long it takes
We process and confirm deletion within 5 business days, in accordance with Law 25.326.
4. If you are a customer of a business that uses Xerix, or work for one
If you are a customer of a business that uses Xerix, or you work for one, that business is the controller of your data and Xerix acts as a processor on its behalf. You can ask it directly for deletion; if you write to us, we will forward your request without delay, within 2 business days at the latest, and the deletion is decided by that business.
5. Contact
If you have any questions about deleting your data, write to us at hola@xerix.ar.